1. Introduction

This Privacy Policy explains how SR JWELLERY collects, uses, protects and handles information when you visit our website, browse our products or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you use our website or place an order, we may collect information that you voluntarily provide to us, including:

• Your name
• Mobile phone number
• Email address
• Billing and shipping address
• Order and purchase details
• Information you provide when contacting us

We may also collect limited technical information such as browser type, device information, IP address and website usage information when permitted by applicable law.

3. How We Use Your Information

We may use the information collected from you for purposes including:

• Processing and fulfilling your orders
• Delivering products to your provided address
• Sending order and shipping updates
• Responding to your questions and requests
• Providing customer support
• Improving our products and website
• Preventing fraud and protecting our website
• Complying with applicable legal requirements

4. Payment Information

Payments made through our website may be processed by third-party payment service providers. Payment information may be handled directly by the relevant payment provider according to its own privacy and security practices.

SR JWELLERY does not intentionally store complete debit card, credit card or banking credentials on its own systems unless required and permitted by applicable law.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as payment processing, order fulfilment, shipping and delivery, website services and customer support.

Information may also be disclosed when required by law, legal proceedings or governmental authorities.

6. Shipping & Delivery Information

To deliver your order, we may provide necessary customer information such as your name, phone number and delivery address to our shipping or logistics partners.

Such information is shared only to the extent reasonably necessary to fulfil and deliver your order.

7. Cookies & Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, remember preferences and understand how visitors interact with our website.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records and comply with applicable legal obligations.

10. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.

To make a privacy-related request, please contact us using the contact details provided below.

11. Children's Privacy

Our website and services are intended for general consumers. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services. SR JWELLERY is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable legal requirements.

Any updated version will be posted on this page with the revised policy date.