Frequently Asked Questions
Find answers to the most common questions about our jewellery, orders, shipping, returns and care.
SR Jewellery offers premium-quality jewellery designed for everyday wear and special occasions, including elegant anti-tarnish earrings and timeless designs.
Yes. Our selected jewellery pieces feature an anti-tarnish finish designed to help maintain their shine and appearance with proper care.
Our selected earrings feature premium 18K gold plating, giving them an elegant and luxurious finish.
Yes. Our designs are created with comfortable everyday wear in mind, making them lightweight and easy to style.
Keep your jewellery away from water, perfume, lotions, chemicals and excessive moisture. After wearing, gently wipe it with a soft, dry cloth and store it in a clean, dry place.
Delivery time may vary depending on your location. You will receive shipping updates once your order has been dispatched.
Once your order is shipped, tracking details will be shared with you through the contact information provided during checkout.
Order cancellation depends on the current status of your order. Please contact our support team as soon as possible if you wish to request a cancellation.
Please contact our support team with your order details and clear photos of the received product. Our team will assist you according to our return and replacement policy.
You can contact our support team for questions regarding products, orders, shipping or any other assistance. We are happy to help you.
