Terms of Service
Please read these terms carefully before using the SR JWELLERY website or placing an order with us.
Welcome to SR JWELLERY
By accessing or using our website, you acknowledge that you have read, understood and agree to these Terms of Service.
1. Acceptance of Terms
These Terms of Service govern your use of the SR JWELLERY website and the purchase of products available through our website.
By accessing our website, browsing our products or placing an order, you agree to be bound by these terms and any applicable policies published on our website.
2. About Our Website
SR JWELLERY provides jewellery products and related information through our online store.
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate. However, minor differences in colour, appearance or presentation may occur depending on your device or display settings.
3. Product Information
Product availability, specifications, designs, prices and other information may be changed or updated from time to time without prior notice.
We reserve the right to correct errors, inaccuracies or omissions in product information when identified.
4. Orders & Purchase
When you place an order through our website, you are making a request to purchase the selected products.
An order may be subject to availability, verification and acceptance by SR JWELLERY.
We reserve the right to cancel or decline an order where necessary, including situations involving product availability, pricing errors, payment issues or suspected fraudulent activity.
5. Pricing & Payment
Product prices displayed on our website are subject to change without prior notice.
Payment must be successfully completed through the payment methods made available at checkout.
In case of an obvious pricing or technical error, SR JWELLERY reserves the right to review and correct the order.
6. Shipping & Delivery
Orders will be processed and shipped according to our Shipping & Delivery Policy.
Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays and other circumstances beyond our reasonable control.
Please ensure that the shipping address and contact details provided during checkout are accurate.
7. Returns & Exchanges
Returns and exchanges are subject to our Return & Exchange Policy.
All eligible return or exchange requests are subject to verification and approval.
After successful verification and approval, eligible return or exchange requests may take approximately 5–7 business days to process.
8. Jewellery Care
Proper care is important to maintain the appearance and condition of your jewellery.
- Keep jewellery away from excessive moisture.
- Avoid direct contact with perfume and chemicals.
- Remove jewellery before activities involving water.
- Store jewellery in a clean and dry place.
- Handle jewellery carefully when wearing or removing it.
Product appearance and longevity may vary depending on individual usage, storage and care.
9. Acceptable Use
You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not attempt to gain unauthorized access to our website, systems or services or use the website for fraudulent or unlawful activities.
10. Intellectual Property
Unless otherwise stated, the content available on the SR JWELLERY website, including text, graphics, photographs, logos, designs, product images and other materials, is owned by or used by SR JWELLERY with appropriate rights.
You may not reproduce, copy, distribute, modify or use our website content for commercial purposes without prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment providers, delivery partners, analytics services or other technology providers.
The use of such services may be subject to the terms and policies of the respective third-party providers.
12. Website Availability
We aim to keep our website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical issues, updates or circumstances beyond our control.
13. Limitation of Liability
To the extent permitted by applicable law, SR JWELLERY shall not be responsible for losses resulting from circumstances beyond our reasonable control, including technical interruptions, courier delays or events outside our control.
14. Changes to These Terms
SR JWELLERY may update or modify these Terms of Service from time to time.
Updated terms will be published on this page. Your continued use of the website after changes are published means that you accept the updated terms.
15. Governing Terms
These Terms of Service shall be interpreted and applied in accordance with applicable laws and regulations.
Contact SR JWELLERY
If you have any questions regarding these Terms of Service, your order or our policies, please contact our support team.
